Free Shipping on Orders Over $100
Privacy Policy
Effective Date:04/06/2026
Last Updated:04/06/2026
1. Introduction
Welcome to Stgio ("we," "us," or "our"). Stgio is operated by Emmerce LLC. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stgio.store and make purchases from our store.
By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.
2. Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our website.
2.1 Information You Provide
Personal Information:
● Full name
● Email address (e.g., [email protected])
● Shipping address (street, city, state, ZIP code, country)
● Billing address
● Phone number
● Payment information (processed securely through our payment processor)
Account Information (if you create an account):
● Username and password
● Order history
● Saved shipping addresses
Communication Information:
● Messages sent through contact forms or customer support
● Email correspondence
● Product reviews and ratings
2.2 Information Collected Automatically
Device and Usage Information:
● IP address
● Browser type and version
● Device type (desktop, mobile, tablet)
● Operating system
● Pages viewed and time spent on pages
● Referring website
● Date and time of visits
● Clickstream data
Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to:
● Remember your preferences
● Analyze website traffic and performance
● Provide personalized content and advertising
● Enable shopping cart functionality
● Process payments securely
You can control cookies through your browser settings. Disabling cookies may limit some website functionality.
2.3 Third-Party Information
We may receive information about you from third-party services:
● Social media platforms (if you interact with our social content)
● Analytics providers (Google Analytics, Meta Pixel, etc.)
● Advertising networks
● Payment processors (Stripe, PayPal)
3. How We Use Your Information
We use collected information for the following purposes:
Order Processing and Fulfillment:
● Process and complete your orders
● Communicate order status, shipping updates, and delivery
● Handle returns, exchanges, and refunds
● Verify payment information
Customer Service:
● Respond to inquiries, questions, and support requests
● Provide product information and assistance
● Resolve disputes and troubleshoot issues
Marketing and Communications:
● Send promotional emails about new products, sales, and offers (you can opt out anytime)
● Personalize your shopping experience
● Conduct surveys and request feedback
Website Improvement:
● Analyze usage patterns and trends
● Improve website design, functionality, and user experience
● Develop new products and features
● Test and optimize website performance
Legal and Security:
● Prevent fraud and unauthorized transactions
● Comply with legal obligations and enforce our Terms of Service
● Protect our rights, property, and safety
● Respond to law enforcement requests
4. Payment Information
We do not store your full credit card information. Payment processing is handled securely by our third-party payment processors:
● Stripe, Inc. - PCI-DSS compliant payment processor
● PayPal Holdings, Inc. - Secure payment platform
When you make a purchase, your payment information is transmitted directly to these processors using encrypted connections (SSL/TLS). We receive only limited information such as the last four digits of your card and transaction confirmation.
For more information on how our payment processors handle your data, please review:
● Stripe Privacy Policy: https://stripe.com/privacy
● PayPal Privacy Policy: https://www.paypal.com/privacy
5. How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
5.1 Service Providers
We share information with trusted third-party vendors who help us operate our business:
Print-on-Demand and Fulfillment Partners:
● Printful, Printify, or similar services (to produce and ship your orders)
● Shipping carriers (USPS, UPS, FedEx, DHL)
Technology and Platform Providers:
● Shopify Inc. (e-commerce platform and hosting)
● Google LLC (analytics, advertising, email services)
● Meta Platforms, Inc. (advertising and analytics)
● Email marketing platforms (Mailchimp, Klaviyo, or similar)
Payment Processors:
● Stripe, PayPal (as described in Section 4)
Customer Support Tools:
● Help desk and chat software providers
All service providers are contractually obligated to protect your information and use it only for the purposes we specify.
5.2 Business Transfers
If Stgio or Emmerce LLC is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or website notice before your information is transferred and becomes subject to a different privacy policy.
5.3 Legal Requirements
We may disclose your information when required by law or to:
● Comply with legal processes (subpoenas, court orders, government requests)
● Enforce our Terms of Service and other agreements
● Protect the rights, property, or safety of Stgio, our customers, or others
● Prevent fraud, security breaches, or illegal activity
5.4 With Your Consent
We may share information for other purposes with your explicit consent.
6. Cookies and Tracking Technologies
6.1 Types of Cookies We Use
Essential Cookies: Required for website functionality (shopping cart, checkout, login)
Analytics Cookies: Track website usage and performance (Google Analytics, Shopify Analytics)
Marketing Cookies: Enable personalized advertising and retargeting (Meta Pixel, Google Ads, TikTok Pixel)
Preference Cookies: Remember your settings and preferences
6.2 Third-Party Tracking
We use third-party analytics and advertising services that may track your activity across websites:
● Google Analytics
● Meta (Facebook/Instagram) Pixel
● TikTok Pixel
● Other advertising platforms
6.3 Your Cookie Choices
You can control cookies through:
● Browser settings (block or delete cookies)
● Opt-out tools (e.g., Google Analytics Opt-out Browser Add-on)
● Ad preference settings on advertising platforms
● "Do Not Track" browser signals (we honor these requests where technically feasible)
Note: Disabling cookies may affect website functionality, including the ability to make purchases.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Retention Periods:
● Order and transaction data: 7 years (for accounting and tax purposes)
● Account information: Until you request deletion or close your account
● Marketing communications: Until you unsubscribe
● Analytics data: 26 months (Google Analytics default)
● Customer support records: 3 years
After retention periods expire, we securely delete or anonymize your information.
8. Data Security
We implement industry-standard security measures to protect your information:
Technical Safeguards:
● SSL/TLS encryption for data transmission
● Secure servers and firewalls
● Regular security audits and updates
● PCI-DSS compliant payment processing
● Access controls and authentication
Organizational Safeguards:
● Employee training on data protection
● Limited access to personal information (need-to-know basis)
● Confidentiality agreements with service providers
Important: While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location, you may have the following rights:
9.1 General Rights (All Users)
● Access: Request a copy of the personal information we hold about you
● Correction: Request correction of inaccurate or incomplete information
● Deletion: Request deletion of your personal information (subject to legal obligations)
● Opt-Out: Unsubscribe from marketing emails (click "unsubscribe" in any email)
● Data Portability: Request your data in a portable format
9.2 California Residents (CCPA/CPRA)
Under the California Consumer Privacy Act, you have the right to:
● Know: What personal information we collect, use, disclose, and sell
● Delete: Request deletion of your personal information
● Opt-Out: We do not sell personal information, but you can opt out of targeted advertising
● Non-Discrimination: Exercise your rights without discriminatory treatment
9.3 European Economic Area (EEA) Residents (GDPR)
Under the General Data Protection Regulation, you have the right to:
● Access, correct, and delete your personal data
● Restrict or object to processing
● Data portability
● Withdraw consent at any time
● Lodge a complaint with your local data protection authority
Legal Basis for Processing (GDPR):
● Contract: Processing necessary to fulfill our contract with you (order fulfillment)
● Legitimate Interest: Analytics, fraud prevention, marketing (where consent is not required)
● Consent: Where you have provided explicit consent (e.g., marketing emails)
● Legal Obligation: Compliance with applicable laws
9.4 How to Exercise Your Rights
To exercise any of these rights, contact us at:
● Email: [email protected] or [email protected]
● Subject Line: "Privacy Rights Request"
● Include: Your name, email, and specific request
We will respond within 30 days (or as required by applicable law). We may verify your identity before processing requests.
10. Children's Privacy
Stgio is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected]. We will promptly delete such information from our systems.
Age Verification: By using our website and making purchases, you represent that you are at least 18 years old or have parental/guardian consent.
11. International Data Transfers
Stgio is based in the United States. If you are accessing our website from outside the U.S., please be aware that your information will be transferred to, stored, and processed in the United States.
The United States may not have the same data protection laws as your country. By using our website, you consent to the transfer of your information to the United States and the processing of your information in accordance with this Privacy Policy.
EU-U.S. Data Transfers: We rely on Standard Contractual Clauses and other lawful transfer mechanisms to ensure adequate protection for data transferred from the EEA.
12. Third-Party Links and Integrations
Our website may contain links to third-party websites, social media platforms, or services (e.g., Facebook, Instagram, TikTok, payment processors).
We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Social Media: If you interact with our social media pages or share our content, your activity may be governed by the privacy policies of those platforms.
13. Marketing and Email Communications
13.1 Email Marketing
If you provide your email address, we may send you:
● Order confirmations and shipping updates (transactional emails)
● Promotional offers, new product announcements, and sales (marketing emails)
● Abandoned cart reminders
● Customer feedback requests
13.2 Opt-Out/Unsubscribe
You can opt out of marketing emails at any time by:
● Clicking "Unsubscribe" at the bottom of any marketing email
● Contacting us at [email protected]
● Updating your account preferences (if you have an account)
Note: You cannot opt out of transactional emails related to your orders (e.g., order confirmations, shipping notifications).
13.3 SMS/Text Messages (if applicable)
If you opt in to receive text messages, you can opt out by:
● Replying "STOP" to any text message
● Contacting us at [email protected]
Standard message and data rates may apply.
14. Do Not Track Signals
Some browsers have "Do Not Track" (DNT) features that signal websites not to track users. Currently, there is no industry standard for responding to DNT signals.
We honor DNT signals where technically feasible, but some third-party services (e.g., Google Analytics, advertising platforms) may not recognize DNT signals. You can control tracking through browser settings and third-party opt-out tools.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
When we make changes:
● We will update the "Last Updated" date at the top of this page
● For material changes, we may notify you via email or website banner
● Continued use of our website after changes constitutes acceptance of the updated policy
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Stgio
Operated by Emmerce LLC
9801 Westheimer Suite 300 , Houston , 77042
Response Time: We aim to respond to all inquiries within 48-72 hours (business days).
By using Stgio, you acknowledge that you have read, understood, and agree to this Privacy Policy.
STGIO offers high-quality, stylish apparel designed for everyday comfort and modern living. We focus on unique designs that bring personality and confidence to your wardrobe. Shop with us for premium quality and a seamless online experience
Know Us
Information
© 2026 Stgio. All Rights Reserved